Welcome Vidya Setu Help Center

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Find quick answers, follow guided ERP workflows, or contact our support team for student, attendance, fee, reports, login, and settings help.

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Student Management

Add, update, import, and manage student records.

Attendance Issues

Fix marking, leave, late entry, and report issues.

Fee & Payment

Receipts, dues, discounts, online fee, and ledger help.

Login Problems

Password reset, account access, and role permission support.

Reports & Analytics

Generate, filter, export, and understand school reports.

Settings Help

Configure sessions, roles, notices, templates, and modules.

Popular Articles

Most used help guides

How to add student

Create a student profile with parent, class, document, and admission details.

How to mark attendance

Mark class-wise daily attendance and review absent student alerts.

How to collect fees

Record payment, apply discounts, generate receipts, and view due status.

How to generate report

Use filters to create attendance, fee, admission, and academic reports.
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Step-By-Step Help

How to generate a report

01

Open Reports

Go to Reports & Analytics from the ERP sidebar and choose the report category.

02

Apply Filters

Select class, section, date range, fee status, staff, or student filters.

03

Preview Data

Review the generated report and verify totals before exporting.

04

Export or Share

Download the report or share it with authorized team members.

Live Support

Choose how you want help

Live Chat

Talk with our support team during working hours.

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Raise Ticket

Submit a detailed issue and track the response.

Create Ticket

Email Support

Send logs, screenshots, and module questions.

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Raise A Ticket

Tell us what is blocking your ERP workflow

Share the module, issue type, and details. Our team will review and respond with the next steps.
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FAQ

Frequently asked questions

Response time depends on plan and issue priority. Critical access or payment issues are reviewed first.

Yes. Screenshots, screen recordings, and exact error messages help the team diagnose issues faster.

Yes, module setup and configuration help can be provided according to your selected plan or onboarding scope.

Still need help?

Our support team is ready to help you keep school operations running smoothly.

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